.inbox-layout{display:grid;grid-template-columns:230px minmax(320px,1fr) 300px;gap:16px;align-items:start}.inbox-list,.inbox-chat,.context-card{background:white;border:1px solid #e0e7e2;border-radius:10px;overflow:hidden}.inbox-list-head{padding:17px;border-bottom:1px solid #e7eee9}.inbox-list-head h2{margin-bottom:14px}.inbox-list-head input{width:100%}.inbox-list-head>small{font-size:10px}.inbox-filters{display:flex;gap:5px;flex-wrap:wrap;margin:12px 0}.inbox-filters button{border:0;background:#f1f4f1;color:#6a7d70;padding:5px 7px;border-radius:5px;font-size:10px}.inbox-filters .chosen{background:#dceee2;color:#23623e;font-weight:600}.conversation{border:0;border-bottom:1px solid #eef2ee;background:white;width:100%;padding:17px 13px;display:flex;text-align:left;gap:9px;align-items:center;color:#304b3c}.conversation.selected{background:#eef6f0;box-shadow:inset 3px 0 #378260}.conversation:hover{background:#f2f7f3}.conversation strong{font-size:12px}.conversation .avatar{flex-shrink:0;width:28px;height:28px;font-size:9px}.preview{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11px;color:#7f8e84;margin:5px 0}.conversation-meta{font-size:9px;color:#8d9b90}.unread{height:7px;width:7px;flex-shrink:0;background:#49966e;border-radius:50%}.chat-header{display:flex;align-items:center;gap:10px;padding:18px;border-bottom:1px solid #edf1ed;flex-wrap:wrap}.chat-header h2{font-size:14px}.chat-header small{font-size:10px}.chat-header .tag{font-size:9px}.chat-tools{padding:10px 13px;display:flex;gap:5px;flex-wrap:wrap}.chat-banner{background:#f4f7f3;color:#7b8e7b;font-size:10px;padding:10px 16px}.messages{background:#f6f8f4;padding:24px 18px;min-height:350px;max-height:460px;overflow:auto;display:flex;flex-direction:column;gap:16px}.message{max-width:87%;border-radius:10px;padding:12px 14px;background:white;border:1px solid #e7ede5;font-size:12px;align-self:flex-start}.message p{white-space:pre-wrap;overflow-wrap:anywhere}.message.outgoing{background:#e4f0e5;align-self:flex-end;border-color:#dbe9dd}.message.internal{background:#fff4db;align-self:center;max-width:100%;border-color:#f1e6c8}.message-by{font-size:10px;font-weight:650;color:#678069;margin-bottom:6px}.message small{display:block;text-align:right;font-size:9px;margin-top:7px}.composer{padding:17px;border-top:1px solid #e6ece6}.composer label{display:block;font-size:11px;color:#6a7c6c;margin-bottom:8px}.composer textarea{width:100%;min-height:90px;border:0;background:#f6f8f5}.composer-actions{display:flex;justify-content:space-between;margin:8px 0;gap:8px}.composer>small{font-size:9px}.customer-context{display:flex;flex-direction:column;gap:13px}.context-card{padding:17px}.context-title{display:flex;align-items:center;justify-content:space-between;gap:7px;margin-bottom:12px;flex-wrap:wrap}.context-title h2{font-size:13px;margin:0}.context-card p{font-size:11px;color:#728372;margin-bottom:12px;overflow-wrap:anywhere}.context-card h3{font-size:12px}.context-card>small{display:block;font-size:9px;margin-top:10px}.nina-card{background:#edf5ee;border-color:#d5e6d8}.nina-card blockquote{background:#ffffff99;margin:12px 0;padding:12px;border-left:2px solid #88af91;font-size:12px;color:#4c6d51}.context-field{border-bottom:1px solid #eef2ee;margin-bottom:10px}.context-field label{font-size:9px;color:#8a988b}.context-field p{font-size:11px;color:#445c47;margin:3px 0 9px}.context-card summary{cursor:pointer;font-size:12px;font-weight:600}.history-item{margin-top:12px;border-top:1px solid #edf1ed;padding-top:10px}@media(min-width:1250px){body:has(.inbox-layout) main{padding-left:24px;padding-right:24px}}@media(max-width:1249px){.inbox-layout{grid-template-columns:200px minmax(300px,1fr)}.customer-context{grid-column:1/-1;display:grid;grid-template-columns:1fr 1fr;align-items:start}}@media(max-width:760px){.inbox-layout{grid-template-columns:1fr}.customer-context{grid-template-columns:1fr}.conversation-list{display:flex;overflow:auto}.conversation{min-width:210px;max-width:210px;border-right:1px solid #e8eee8}.inbox-list-head{padding:14px}.inbox-list-head input{max-width:300px}.inbox-filters{margin:10px 0}.messages{min-height:250px;max-height:360px}.chat-header{padding:14px}.customer-context{grid-column:auto}}.product-switch{display:flex;gap:6px;align-items:center;flex-wrap:wrap;margin-bottom:25px}.product-switch button{border:1px solid #d9e5dc;background:white;border-radius:7px;padding:9px 20px;color:#64826b;font:600 12px 'Segoe UI',sans-serif;cursor:pointer}.product-switch button.active{background:#216744;color:white;border-color:#216744}.product-switch span{font-size:10px;color:#8b998c;margin-left:10px}